So I was wondering about whether a freight broker can retaliate against a carrier for a valid claim on their bond. A claim was filed due to refusal of payment for services performed on a load that went back to the original shipper. Now the freight broker seems to withholding payment on other loads previously moved with them. The brokers also said that their managers instructed them to stop working with us due to the claim.
What can be done on the carrier side?
We believe the claim is valid as a truck was sent to perform the service, loaded, unloaded, reloaded, unloaded, inspected, reloaded, unloaded again then sent back to original shipper.