Yes another person made that suggestion and then some. Im still learning myself.
I have had two loads with CH Robinson that really angered me with it’s SHEER botching, enormous lost time, lost payroll over nothing and frankly it’s life changing.
I want three things with a load.
1- someone ready to unload the #### thing at the other end.
2- no waiting to load that usually means someone screwed up somewhere and it aint us.
3- Leave the phone alone, I am not a parrot drone telling you every hour if I am late or on time, in fact; keep calling me and you will be assured it’s late. Stop it Mr broker, you should know better.
That third one is what usually gets them good.
Finally after all that, Pay me.